| Solution to DVR's problem |
Question: why no pictures display on the monitor?
Answer：
1 Check the video output line, does it well-connected? And does the monitor is AV input?
2 If the monitor is well-connected, please check whether the main control board is with power, if not, please checks the adaptor (power) output.
Question: why it shows no signal on the monitor of some channel?
Answer：
1 Check the video output line; you can try to insert the line twice. And rectify the video line
2 If sometimes there have video, sometimes have no video, that is the problem of the video output line, you can change another video output line
Question: why have no audio signal
Answer
1 Check the audio line; you can try to insert the line twice. And rectify the audio line
2 If sometimes there have audio, sometimes have no audio, that is the problem of the audio output line, you can change another audio output line
3 check does the audio output switch is ?ON?/DIV>
4 Check does the video port that corresponding to audio is switch to single picture display.
Question: why client software can not use
Answer：
1 check does the INTERNET SETUP is correct: for example if you choose multi display protocol, then the IP address of client software and server is using the same subnet mask and net sect; if you choose UDP protocol, must make sure the Gateway setup is correct and active.
2 make sure the IP address is the unique one that on the internet
Question: why the remote controller can not control the menu, while the picture is ok but can control through the panel menu?
Answer:
3 That is because the battery with weak eletcricity, you can change another new battery.
Question: after long time working, the LCD has no pictures or maybe other problems. Why?
Answer:
1 Please you can renew system and re- startup the DVR.
If with other questions or problems, please contact with our company directly, we will try our best to help you. |
